Shipping Policy

Thank you for choosing Shri Ram Associates.
We aim to deliver your products safely and on time.
Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Bulk or customized orders may take additional processing time depending on availability.

2. Shipping Methods

We deliver orders through trusted courier and transport partners to ensure safe and timely delivery.
Delivery options may include:

• Standard courier services

• Transport cargo for bulk orders

• Local delivery (if available in your area)

3. Estimated Delivery Time

Delivery time depends on your location, order size, and shipping method.
Average timelines:

• Within Patna: 1–3 days

• Within Bihar: 3–5 days

• Rest of India: 5–7 days

Unforeseen delays (weather, transport strikes, courier delays) may extend delivery time.
We are not responsible for delays beyond our control.

4. Shipping Charges

Shipping charges may vary based on:

• Order weight

• Delivery location

• Courier/transport service rates

Any applicable shipping cost will be shown at checkout (if enabled).

5. Order Tracking

Once your order is shipped, tracking details will be shared via:

• SMS

• WhatsApp

• Email (if provided)

If tracking is not available for certain transport shipments, our team will update you manually.

6. Delivery Attempts

Courier services usually make 1–3 delivery attempts.
If the order is returned due to non-availability or wrong address, reshipping charges may apply.

7. Damaged, Missing, or Wrong Product

If you receive a damaged, missing, or incorrect item:

• Take photos/videos immediately

• Contact us within 24–48 hours

• Keep the product unused and in original packaging

We will assist with replacement or refund as per our Return & Refund Policy.

8. Bulk Order Shipping

Bulk and wholesale orders may be shipped via:

• Cargo/transport services

• Direct dispatch from warehouse

• Special packaging for safety

Shipping time may vary based on order size and location.

9. International Shipping

Currently, we do not offer international shipping.
We deliver only within India.

10. Contact Us for Shipping Support

For any shipping-related questions or assistance, you can reach us at:

Shri Ram Associates
NA, Sindhi Dalan, Khajekalan Patna City,
Patna – 800008, Bihar, India
Phone: 08048213876
Email: info@shriramassociates.com